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GSA NSOBS Contacts General Services Administration
GSA Network Services Ordering and Billing Systems Contacts

PURPOSE
CONTACT
EMAIL
PHONE NUMBER
Local Service Problems
(including trouble reporting, service restoration, and outage)
24-Hour Network Services (NWS) Program Help Desk
FAS.PhoneHelp@gsa.gov
1-866-504-6353 (toll-free)
IT Services Support
(including Transition Inventory for Networx, WITS and TOPS; Connections; Wireless FSSI; Satellite; FedRelay;
and more)
National Customer Service Center (NCSC)
ITCSC@gsa.gov
1-855-482-4348 (toll-free)
Long Distance Billing or
Service Support
(including IPAC, LOA or Disputes)
Office of Network Services Programs
fasnetworkservice@gsa.gov
OR
Technology Service Managers
1-877-387-2001(toll-free)
OR
Technology Service Managers
Local Service Billing
(including IPAC, LOA or Disputes)
Atlanta Financial Services Center
Billing Contacts by Region
Billing Contacts by Region
Regional Service Support
GSA Regional Services
TSR@GSA.GOV
TSR@GSA.GOV
Website Support for

TOPS Order
TOPS e*Bill
E-MORRIS
FASBilling Systems Help Desk
FASBilling.Help@gsa.gov
N/A




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